Do you need help during the Coronavirus outbreak?

Fresh Start have taken the lead on a new community helpline to take referrals and signpost people to the correct organisation for support. If you know someone in need of help or need support yourself then please call the helpline on 0131 3560220 between 10am-4pm Monday-Friday and our staff will be on hand to answer your call. Further information about what services are available in North Edinburgh are listed here.


As we announced last week, we have had to take the difficult decision to STOP accepting goods donations to our warehouse from members of the public. This is to minimise contact with others and helping to play our part in flattening the curve and reducing the spread of the virus.

We are still delivering a skeleton service and will continue to do this as long as is practicably possible so we can help support the vulnerable people in our community at this concerning time.

Thanks to our fantastic, dedicated staff team we have been purchasing and making up key Emergency Starter Packs that vulnerable people are in need of right now. These include food packs, cleaning packs and toiletry packs that, with the help of our partner organisations, have managed to get out to local, vulnerable people and families in need.

As we are no longer able to receive goods donations we are having to purchase ALL items for our Starter Packs. If you are able to help us by making a financial donation, in lieu of actual goods, so we can continue purchasing items for our vital packs then we would be extremely grateful. Please visit our Donate page if you are able to help.

As ever, a huge thank you to everyone who has and continues to support us at this difficult time.

Welcome to Fresh Start. If you’ve heard about us because you’ve recently moved into a new tenancy after being homeless, please get in touch with us to hear how we can help you.

We can provide support with decorating, a cooker, employment support, cooking classes and growing space volunteering – just call us on 0131 476 7741 or email for more information.